Our Servicing Portal

Managing servicing and maintenance is an essential care home task. Our online care home servicing portal makes all the headaches of keeping records and emergency numbers go away, making it simple to look after your equipment and keep everything working as it should be

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Superior servicing

Our online servicing portal puts you in full control of your servicing needs, as we know great care never stops and you rely on the equipment and furniture in your care home.

Round the clock access
Secure certificates
Any time call outs
All records in one place
Accessible documents
Full visibility

End Benefits

Instant insights and data
Transparent job management
Full asset overview
Cost savings and improved efficiency
Compliance regulations met

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Round the clock access

Our servicing portal is always there when you need it 24/7- easy to access and intuitive to use. Jobs, reports, important documents and records are all at your fingertips at any time day or night. Live jobs are simple to monitor, with the job history easily accessible too. Through our portal you can initiate engineer call-outs whenever you need to.

Full asset overview and instant insights

All your equipment assets can be viewed, tracked and managed via our servicing portal with downloadable CSV and PDF files just a click away. Detailed reports on equipment downtime, current job lists and job response times give you invaluable insights, helping you manage resources and enhance decision-making.

What our customers say

I have worked with Fairfield Care for over 10 years. I cannot fault their products or prices. The team are very responsive, friendly, and helpful and always manage to help me find what I am looking for.

Krystal Haskett, Head of Facilities - Carebase

What our customers say

We have worked with Fairfield Care for many years and have found them to be very responsive and competitive. They support us as a provider to finding the most suitable products and are willing to listen.

Sue Ann Nnamani, Care Home Manager - Priscilla Wakefield House

What our customers say

"Fairfield Care is always known for being so prompt in their service. I know I can rely on them for anything we require in any of our care homes. I would like to take this opportunity to thank Fairfield Care for being such a trusted and reliable partner to Gold Care Homes. It is always such a pleasure working with the team."

Charissa D’Souza e Dias, Regional Administration Manager - Gold Care Homes

Insights

We will always share the latest knowledge and industry insights to help your residents enjoy the very best care, from regulatory advice to engaging activities.

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